Sharing your data
Sharing your information with Third Parties
Data we hold will be available to, but not routinely shared with, some third party contractors. Where there is a business relationship between the Company (the Data Controller) and the third party (the Data Processor), this will be subject to a ‘minimum terms’ contract between both parties detailing the circumstances in which the data can be processed.
Examples of such companies include:-
- Telephony companies (out of hours call handling, telephone call recording);
- IT systems (case management systems, compliance monitoring systems, financial management systems, company website);
- IT management companies (systems maintenance, upgrade and repair);
- Data management companies (storage of historic files);
- These companies will not have routine access to your data but may be required to access it for system maintenance purposes.
We may share your personal data with selected third parties for marketing purposes and to advise you of other services that we think maybe of interest to you.
We may also share your personal data with third parties where we are working in conjunction with them in order to deliver a service relevant to or under instruction from you, for example barristers, experts, accountants, public authorities, etc.
We may occasionally contact you to seek your views on our services by way of online surveys or questionnaires.
The Company is periodically subject to scrutiny by external auditors such as ‘Lexcel’ and ‘Legal Eye’ in order to achieve and maintain certain quality frameworks and accreditations. As part of these processes, assessors are required to access client files to ensure that appropriate standards are applied.
The Company believes that this is in the legitimate interests of both the Company and the clients in order to ensure the continued provision of a high standard of service and to ensure compliance with our regulatory obligations.
Transfer of your data outside the European Economic Area (EEA)
We may share some of your personal information with bodies outside of the EEA. Where the countries to which your personal information is transferred do not offer an equivalent level of protection for personal information to the laws of the UK, we will make best endeavours to ensure that appropriate safeguards are put in place.