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Complaints

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At Harrison Drury, we strive to provide outstanding client service to all our clients. We do however recognise though that you may not be fully satisfied by the way in which your case has been handled. When something goes wrong, we need you to tell us about it as this will help us to improve our standards.

We have a designated Complaints Handling team who are on hand to assist if you feel you would like to speak to someone about any issues regarding the handling of your case.

If you would like to speak to us over the phone, please call: 01772 258 321

If you would like to download a copy of our complaint’s procedure, please click HERE.

 

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How we handle your personal data

The General Data Protection Regulation (GDPR) gives you more control over how companies like ours use your personal information and makes it quicker and easier for you to check and update the information we hold about you.

As part of our service to you, we will continue to collect, use, store and share your data safely and securely. This doesn’t require any action on your part.

For more detailed information view our Privacy Hub